Our refund policy is in full accordance with the industry standards for purchases of software and services. You can reach us at firstname.lastname@example.org to get the solution for any software or refund related queries. We may provide exceptions to this policy at our sole discretion.
Our data recovery products are available on a "try-before-you-buy" basis. The demo version provides complete assessment of recovery results that can be obtained with demo version. Versatile preview lets you enjoy data recovery in advance.
Therefore, considering the nature of data recovery products that tend to be used only once, we cannot offer a full and immediate refund to our customers.
Please download and evaluate the trial versions of our products at no charge before you make a commitment.
A refund is conditional upon the following criteria:
*Letter of Destruction: Once you have returned the Letter of Destruction to PST Walker Software, all licenses you may have to use the software will be immediately terminated. You will allow PST Walker Software to perform inspection of software destruction on all computers where you have installed the software. Any further use of the software will be an infringement of copyrights as well as other intellectual property rights.
The refund will be processed within 15 days from the date of receiving the Letter of Destruction from the customer. Any delay longer than mentioned date will be notified to the customer through email.
A refund is not satisfied if:
No refund will be made until the Letter of Destruction has been received by PST Walker Software and if the time requirements described above are not met, PST Walker Software is not responsible for lost or misdirected mail, delays for downloading, or other communication system delays.
Thank you for contacting us.