Recover disappeared Rules and Alerts in Outlook

Outlook versions: Outlook for Microsoft 365, Outlook 2024, 2021, 2019, 2016, and 2013

If Outlook Rules and Alerts have disappeared, you may still be able to recover them from your Outlook Data File. This guide explains where Outlook rules are stored, how to find and export existing rules from a PST or OST file, and how to import them back into Outlook.

Where are Outlook Rules stored?

There are two types of rules in Outlook: server-side and client-only rules. Server-based or client-based rules don't indicate where they are stored, but where they are being processed. When you use a Microsoft Exchange account or an Outlook.com account in Outlook, the rules are synchronized and are available on both the server side and the client side. If you use POP e-mail account (such as Yahoo) or IMAP e-mail account (such as Google), the rules aren't synced.

Since Outlook 2003, Outlook rules are stored in PST and OST files, rather than in the RWZ file previously associated with an Outlook profile.

Since Outlook 2010, rules are stored on a per-mailbox basis. If multiple accounts deliver email to the same Outlook Data File (PST or OST) or Exchange mailbox, they are treated as a single mailbox.

Backup Outlook Rules

When rules are synchronized or if you use a POP or IMAP account, you can back up your Outlook Data File (.pst and .ost), and you will automatically have a backup of your rules as well. You can create a backup copy of your rules by exporting rules to a .rwz file, so that you can transfer rules from one computer to another or share them with others.

Outlook rules are stored in the rules stream (IPM.RuleOrganizer), and each rule can be duplicated as a message in IPM.Rule.Version2.Message. If IPM.RuleOrganizer does not contain the rules stream for some reason, these IPM.Rule.Version2.Message entries can't be exported to a rules stream (.rwz file) for import into Outlook.

How to recover missing Outlook Rules

To recover missing Outlook rules, open the Outlook Data File in PST Walker, locate the Outlook Rules Organizer, and export the Rules and Alerts data to an RWZ file. If your Outlook profile contains multiple mailboxes, repeat these steps for each Outlook Data File.

  1. Close Microsoft Outlook and any other applications that may be accessing your Outlook mailbox.
  2. Download and run PST Walker Viewer. Then, proceed to browse for the .pst or .ost file.
  3. Select Inbox folder in All Folders pane and click Folder MAPI properties toolbar button.
    Inbox MAPI properties
  4. In the Inbox properties window, select Associated Contents tab and find Outlook Rules Organizer (IPM.RuleOrganizer) in the left pane.
  5. Click View Rules and Alerts button.
    Outlook Rules Organizer
  6. In the Rules and Alerts window, preview rules and click Export Rules... button.
    Export Outlook Rulesr

How to import Outlook Rules in Outlook

When you import rules, they are added to the end of the list of rules. You can import only one set of rules at a time.

  1. in Outlook, open Rules and Alerts dialog.
    • Outlook for Microsoft 365, Outlook 2021, Outlook 2019, Outlook 2016, Outlook 2013, Outlook 2010
      File-> Manage Rules & Alerts

    • Outlook 2007 and Outlook 2003
      Tools-> Rules and Alerts…
  2. If you have more than one e-mail account, in the Apply changes to this folder list, select the Inbox you want and click Options.
    PST Walker
  3. Click Import Rules.
    PST Walker
  4. In the File name box, type the path and file name (Outlook.rwz) for the set of rules you want to import.
  5. If you want to import a file that contains rules other than Rules Wizard rules, such as rules that are compatible with previous versions of Microsoft Outlook, click the file type in the Files of type list.
  6. Click Open.

At this point your rules will be created once you click Ok, then Apply.

Frequently Asked Questions

Outlook Rules may disappear due to Outlook profile changes, migration to another computer, or a damaged/corrupted PST/OST file. They may also be no longer visible in Outlook, stored as rule-related items while the Rules Organizer is unavailable, or associated with the wrong mailbox or data file.

If Outlook rules were deleted from the Outlook interface but related rule data remains in the PST or OST file, you may be able to recover the rules. Recovery depends on the contents and condition of the Outlook Data File.
The trial version lets you evaluate whether the required rule data can be recovered before making a purchase.

If IPM.RuleOrganizer is not present, the selected folder or data file may not contain an Outlook Rules Organizer stream. Check the correct mailbox and Outlook Data File before concluding that the rules are unavailable.

Sometimes you may get an error like “Some of your rules do not have all their options set. If you save your rules, these rules with missing options will be deactivated. Do you want to save your rules?”

This issue most frequently happens when you import rules that had been exported from some other machine (or possibly from a different Outlook profile). The errors are usually folders that do not exist in your new Outlook folders. These rules will be listed in red in the Rules and Alerts window. You can either delete these rules or fix them by editing each one manually.

The folders in the .rwz file are often saved with the file path and folder name. Ensure that all folders exist in the new file and that your new .pst file has the same location and name.

Outlook rule recovery is available starting with the Pro license. See all available features on the PST Walker product and licensing options page.
Facebook Email

See Also

PST Walker Viewer: Guide

This guide provides step-by-step instructions on how to use PST Walker Viewer. Learn how to navigate the interface, open and search for emails, extract attachments, and more.

Recover deleted folder and emails in Outlook

Accidentally and permanently deleted items in Outlook? Stop using Outlook immediately, download a recovery tool, open your mailbox in safe mode, and follow the tool's instructions to recover your deleted items.

Emails disappearing from Outlook inbox

Emails may disappear when you accidentally delete or archive items in Outlook. This can also occur as a result of incorrect settings, rules, and filters. This blog provides solutions to help you recover the missing emails and restore them to your Outlook Inbox folder.