Answered all frequently asked questions, Still confused? feel free to open a support ticket.
Which license type is suitable for me?
All the details are explained in the pricing tables for each plan. If you're still uncertain, please refer to the Licensing Policy for further clarification or contact us.
Is it one-time payment?
Yes, all plans are one-time payments – no recurring fees or yearly renewals. Pay once for lifetime use with perpetual licenses or for a specified term with term licenses.
What if my file doesn't convert?
Should you experience any issues converting your file, our dedicated support team will liaise with our engineers to provide assistance with the conversion process.
What is a serial number?
It's a set of alphanumeric characters. You'll get one shared serial number per purchase, which can be used to activate the number of licenses you have purchased.
What are the listed prices?
Please note that all prices showing $ are in USD, £ are in GBP, and € are in Euros. All prices are subject to applicable local taxes.
Can I pay safely?
Absolutely! All payments are PCI Data Security Standard compliant, offering a maximum security environment for our customers' private information.
If you own a competing commercial tool, you can get PST to MSG at 25% OFF.
Contact us for more information about enterprise-grade capabilities for midsize to large organizations.
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You can email us for assistance, or find answers to common questions in the Purchasing & Licensing FAQ